Privacy Policy

Last updated: 2 October 2026

1. Who we are

This website is run by Arrays Ingenieria Pvt. Ltd. ("Ingenieria", "we", "us"), CIN U45309DL2018PTC340544, corporate office: Arrays Ingenieria Pvt. Ltd., A-27 NSG Society, Greater Noida, Uttar Pradesh 201310, India. We decide how the personal data described here is used, so we are its data fiduciary under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and its controller under the EU General Data Protection Regulation (GDPR). Contact: arraysingenieria@gmail.com.

2. What we collect

We collect personal data only when you choose to contact us. Our contact form asks for:

• Name, phone number and email address (required), so we can reply;
• Project type and location (optional), so we can understand your site;
• Message (optional): whatever you choose to tell us about your requirement.

If you email us directly, we receive your email address and whatever your email contains. We do not run user accounts, analytics, advertising or tracking of any kind. Like every website host, our host keeps short-lived technical server logs (such as IP address, browser type and the page requested) to deliver the site and keep it secure.

3. Why we use it

We use your details only to answer your enquiry: to reply, discuss your project and, if you ask, prepare a quotation. We rely on the consent you give by submitting the form (DPDP Act section 6; GDPR article 6(1)(a)) and, where you ask for a quote, on taking steps at your request before a contract (GDPR article 6(1)(b)). We do not use your data for automated decision-making or profiling.

4. Who processes it for us

We use three service providers (data processors). Each handles your data only to provide its service to us:

• FormSubmit (formsubmit.co) receives what you type into the contact form and forwards it to our mailbox. See the FormSubmit privacy policy.
• Google (Gmail) hosts our mailbox, arraysingenieria@gmail.com, where enquiries are stored.
• Netlify hosts this website and keeps the technical server logs described above.

These providers may process data on servers outside India, including in the United States, under their own safeguards. We share your data with no one else, except where the law requires it.

5. Cookies

This website sets no cookies, and uses no analytics, advertising or tracking technology of any kind. Our fonts, images and scripts are served from our own site. Because nothing is stored on your device, there is no cookie banner.

Some pages show posts from X (Twitter), Facebook and Instagram as simple cards, and news videos from YouTube as a picture with a play button. Only if you click "Show the original post" or press play does your browser load that post or video from the platform (YouTube videos load from its privacy-enhanced youtube-nocookie.com player), which may then set its own cookies under its own privacy policy. Until you click, no request is made to those platforms.

6. How long we keep it

We keep an enquiry for as long as we need it to respond and, if a project follows, for the life of that project. Enquiries that do not lead to a project are deleted within 24 months of our last contact with you. Records that the law requires us to keep longer, such as tax and accounting records for contracts, are kept for the period the law sets. You can ask us to delete your enquiry at any time (see section 8).

7. No sale, no sharing, no marketing lists

We never sell your personal data, and we never share it for advertising, including "selling" or "sharing" as defined in the California Consumer Privacy Act (CCPA, as amended by the CPRA). Submitting the contact form never subscribes you to a newsletter or marketing list: we use your details only to reply to the enquiry you sent.

8. Your rights

Wherever you are, you can ask us to:

• tell you what personal data we hold about you and how we use it (access / right to know);
• correct or complete it;
• delete it (erasure);
• stop using it, by withdrawing your consent at any time (this does not affect anything we did before you withdrew it);
• under the DPDP Act, nominate someone to exercise your rights if you die or become incapacitated.

Email arraysingenieria@gmail.com with your request. We will not treat you differently for using any of these rights. If you are in the EU or UK you may also complain to your data protection authority; in India you may approach the Data Protection Board of India after using our grievance process below.

9. Security and children

The site is served only over encrypted HTTPS, and access to our mailbox is restricted to our team. No method of transmission or storage is completely secure, but we take reasonable steps to protect your data. This website is meant for businesses and adults; we do not knowingly collect data from anyone under 18.

10. Grievance Officer

Under the Information Technology Act, 2000, the rules made under it, and the DPDP Act, you can raise any concern or complaint about how we handle your personal data with our Grievance Officer:

11. Changes to this policy

If we change how we handle personal data, we will update this page and the date at the top.